About Tickets by Sam-Antics

When classroom tech breaks, it usually breaks in the middle of instruction. Tickets by Sam-Antics is a K–12 IT support platform built by technicians to help districts restore classroom technology quickly and keep communication organized.

Our Mission

We build practical, district-ready tools that help support teams move faster, communicate clearly, and reduce the chaos that comes with technology failures.

Who We Serve

K–12 District IT Teams

Manage support across multiple schools with clear queues, assignments, and visibility. No more relying on inboxes or hallway conversations.

Teachers & Staff

Submit issues quickly, track progress, and add updates without needing technical language or hunting down a technician.

Vendors & Contractors

Keep project updates and attachments in a district-owned thread so timelines, decisions, and files don't disappear in email chains.

District Operations Teams

Stay aligned on what's being fixed, what's waiting on vendors, and what's resolved. Keep a clear history for later questions.

Why Choose Us

Technician-First Workflow: Built by technicians who have lived the queue. Fast triage, clear ownership, fewer handoff misses.
District-Native Context: Tickets tie to schools and rooms so techs start with the details that matter.
Vendor Accountability: Project threads keep updates and attachments in a district-owned record.
Clear History: Status changes and updates are easy to follow, making outcomes more traceable.
Role-Based Access: Staff see only what they're permitted to see, supporting district privacy expectations.

Menu